Privacy Policy
DJ’s Courier is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or request our courier services.
Who We Are
DJ’s Courier is a courier and delivery service based in South West UK. If you have any questions about this policy, contact us at 07932 334189.
Information We Collect
When you submit a quote request or contact us, we may collect:
- Your name, phone number, and email address
- Collection and delivery addresses
- Details about the items to be transported
- Property access information (e.g. stairs, parking, lift access)
- Any photos you choose to upload
- Company name, if enquiring on behalf of a business
How We Use Your Information
We use your information to:
- Respond to quote requests and enquiries
- Arrange and carry out collections and deliveries
- Communicate with you about your booking
- Improve our services and website
- Send occasional offers or updates, but only if you’ve opted in
We will never sell your personal information to third parties.
Legal Basis for Processing
We process your information based on your consent when submitting a form, and our legitimate interest in responding to enquiries and delivering services you’ve requested.
How Long We Keep Your Information
We retain your information only as long as necessary to fulfil your enquiry or booking, and to meet any legal or accounting obligations, after which it is securely deleted.
Sharing Your Information
We do not share your personal information with third parties, except where required to fulfil your delivery (e.g. with drivers carrying out the job) or where required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO) if you have concerns
To exercise any of these rights, contact us at 07932 334189.
Cookies
Our website may use cookies to improve your browsing experience and understand site usage. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Phone: 07932 334189